Shipping policy

We are honored you’ve chosen to shop with us!

Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Times:
• Standard U.S. Shipping: 3–7 business days after shipment
• Expedited Shipping: Delivery times vary based on the shipping option selected at checkout

Please note that shipping times are estimates and may be affected by carrier delays, holidays, weather conditions, or high-volume periods.

We are not responsible for delays caused by the shipping carrier, incorrect shipping addresses provided at checkout, or packages marked as delivered by the carrier.

If your package is lost, damaged, or arrives with an issue, please contact us within 7 days of delivery so we can assist you.

For any shipping questions, please contact us at macy@makanamae.com

Thank you for supporting our brand. We can’t wait for you to receive your jewelry.