Terms of service

TERMS & CONDITIONS

By accessing or purchasing from this website, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.

GENERAL

This website is operated by Makana Mae Jewelry. Throughout the site, the terms “we,” “us,” and “our” refer to Makana Mae Jewelry. By visiting our site and/or purchasing from us, you agree to be bound by these Terms & Conditions.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

PRODUCTS & AVAILABILITY

We strive to display our jewelry and products as accurately as possible. However, colors, textures, and details may vary slightly depending on screen settings and lighting.

All products are subject to availability. We reserve the right to discontinue or modify products at any time without notice.

PRICING

Prices are listed in U.S. dollars and are subject to change without notice.

We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or product availability issues.

SHIPPING

Orders are typically processed within 3-5 business days unless otherwise stated.

Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, weather, holidays, customs, or incorrect shipping information provided by the customer.

Customers are responsible for ensuring shipping information is accurate at checkout.

RETURNS & REFUNDS

We accept returns within 14 days of delivery for eligible items that are unused, unworn, and in original condition.

Refunds will be issued to the original payment method once the returned item has been received and inspected.

Shipping fees are non-refundable unless the item arrived damaged or incorrect.

Sale items, custom orders, and gift cards are final sale.

JEWELRY CARE

Our jewelry should be handled with care. Exposure to water, perfumes, lotions, sweat, chemicals, and excessive moisture may affect the longevity and appearance of the jewelry.

We are not responsible for damage caused by improper care, accidents, misuse, or normal wear and tear.

INTELLECTUAL PROPERTY

All content on this website — including logos, designs, product photos, graphics, text, branding, and marketing materials — is the property of Makana Mae Jewelry and may not be copied, reproduced, or used without written permission.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Makana Mae Jewelry shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall never exceed the amount paid for the purchased product.

PRIVACY

By using this website, you acknowledge that personal information submitted through the website may be collected and used for order fulfillment, customer service, and communication purposes.

GOVERNING LAW

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the State of Tennessee, without regard to conflict of law principles.

CONTACT

For questions regarding these Terms & Conditions, please contact us at: macy@makanamae.com